PRIVACY POLICY
Testimonials
All comments, feedback, suggestions, ideas, and other submissions provided to Pursuitix on or through this site (collectively, the “Comments”) remain the property of Pursuitix.
Pursuitix retains exclusive rights to use, publish, or reference the Comments for marketing, commercial, or other purposes. Pursuitix is not obligated:
- To maintain any Comments in confidence.
- To respond to any user Comments.
- To compensate users for any Comments submitted.
Testimonials, client logos, and other content may also be used across Pursuitix online and offline properties.
Account Area
The Account Area provides a secure space to communicate with Pursuitix. Users are responsible for monitoring their accounts for queries, project updates, or additional instructions. Failure to check the Account Area does not constitute grounds for refunds. For assistance, the Pursuitix support team can be contacted at any time.
Client Rights
- Safe Interaction: All transactions and communications are secured. Clients may also place orders via phone if preferred.
- No Obligation: Email updates, notifications, or other personal communication services are provided free of charge; clients are under no obligation to purchase services.
- Unsubscribing: Clients may unsubscribe from emails or modify preferences in the Account Area at any time.
Clients are encouraged to review all Pursuitix policies, including Pricing, Terms of Use, and other site policies. Pursuitix reserves the right to update policies or site conditions at any time. If any policy is deemed invalid or unenforceable, it will not affect the validity of other policies.
Updates
Clients may occasionally receive email updates about new services, functionality improvements, or special offers. Clients can manage email preferences in their Account Area.
Fraud Prevention
Use of stolen credit cards or fraudulent transactions is strictly prohibited and will be reported to federal and state authorities. Pursuitix actively monitors transactions to prevent cybercrime and protect clients.
Means of Communication
Clients may contact Pursuitix using the following methods:
- Chat on the website
- Email: sales@pursuitix.com
- Customer Service Call Center
No other methods are recognized as official communication channels.
Mobile Phone Number Privacy & SMS Communications
Information We Collect
When you voluntarily provide your mobile phone number through our website forms, consultations, service requests, appointment bookings, or other communications, we may collect and store that information for communication purposes.
How We Use Mobile Phone Numbers
Pursuitix uses mobile phone numbers to:
- Send appointment reminders.
- Provide project updates.
- Respond to customer inquiries.
- Deliver customer support communications.
- Send service-related notifications.
- Send promotional messages only when consent has been provided.
SMS Consent
SMS consent is collected separately from acceptance of our Terms & Conditions and Privacy Policy. Providing consent to receive SMS messages is entirely optional.
Information Sharing
Pursuitix does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for their marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including mobile phone numbers, from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain mobile phone numbers only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Opt-Out Rights
You may opt out of receiving SMS messages at any time by replying STOP to any message. Once your opt-out request is processed, you will no longer receive SMS communications unless you provide new consent.
Contact Information
If you have any questions regarding this Privacy Policy or our SMS practices, please contact us at:
Email: sales@pursuitix.com
Phone: +1 (407) 555-0184